This Privacy Policy explains what personal information rg77 collects from members in the Philippines, how that information is used, and the steps we take to keep it secure. By registering and using the platform, you agree to the practices described here. If you have questions about your data, visit our FAQ page or review our Terms and Conditions.
SECTION 1 — INFORMATION WE COLLECT
When you register an account on rg77, we collect the personal information you provide directly, including your full name, date of birth, mobile number, email address, and your GCash or Maya account details used for deposits and withdrawals. We also collect information generated through your use of the platform, such as your login history, device type, IP address, session duration, game activity, and transaction records. This information is necessary for us to verify your identity, process payments, maintain your account, and deliver a safe and personalised experience on the platform. In some cases, we may request additional documentation — such as a government-issued ID — to complete identity verification as required by applicable regulations in the Philippines. We do not collect sensitive personal information beyond what is strictly necessary for the operation of the platform and compliance with legal obligations. All information collected is stored securely and accessed only by authorised personnel with a legitimate need to process it.
SECTION 2 — HOW WE USE YOUR INFORMATION
The personal information collected by rg77 is used exclusively for the purposes of operating and improving the platform for members across the Philippines. Specifically, your data is used to create and manage your account, verify your identity, process deposits and withdrawals via GCash and Maya, deliver customer support, send account-related notifications, and comply with legal and regulatory requirements. We may also use aggregated, anonymised data to analyse platform performance and improve the overall user experience — this data cannot be used to identify any individual member. Where you have given explicit consent, we may send you promotional communications about new games, bonuses, or platform updates; you can withdraw this consent at any time by contacting our support team. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. Your data is never sold, rented, or shared with third-party advertisers or marketing companies.
SECTION 3 — DATA SHARING AND DISCLOSURE
rg77 does not sell or share your personal data with third parties for commercial purposes. However, there are limited circumstances in which your information may be disclosed to trusted third parties who assist in the operation of the platform, including payment processors such as GCash and Maya, identity verification service providers, and technology infrastructure partners. All such third parties are contractually required to handle your data in accordance with applicable data protection standards and to use it only for the specific purpose for which it was shared. We may also disclose your personal information where required by law, court order, or regulatory authority in the Philippines, or where disclosure is necessary to protect the rights, property, or safety of rg77, its members, or the public. In the event of a business transfer or restructuring, your data may be transferred to a successor entity, and you will be notified of any such change in advance. We will never disclose your data to any party that does not have a legitimate and lawful basis for receiving it.
SECTION 4 — DATA SECURITY
We take the security of your personal data seriously and implement a range of technical and organisational measures to protect it from unauthorised access, loss, misuse, or disclosure. All data transmitted between your device and the rg77 platform is encrypted using industry-standard protocols, and sensitive account information is stored in secured systems with restricted access controls. Our internal data handling procedures are regularly reviewed and updated to reflect current best practices in information security. Despite these measures, no system is entirely immune to risk, and we encourage all members to use strong, unique passwords and to keep their login credentials confidential at all times. If you suspect that your account has been compromised or that your personal data has been accessed without authorisation, please contact our support team immediately so that we can take prompt action. We will notify affected members in accordance with applicable Philippine data breach notification requirements if a significant security incident occurs.
SECTION 5 — YOUR RIGHTS
As a member of rg77 based in the Philippines, you have the right to access the personal data we hold about you, to request corrections where any information is inaccurate or incomplete, and to request the deletion of your data where it is no longer necessary for the purposes for which it was collected. You also have the right to object to certain types of processing, to request that we restrict the processing of your data in specific circumstances, and to receive a copy of your data in a portable format where technically feasible. To exercise any of these rights, you can contact our support team directly, and we will respond to your request within a reasonable timeframe in accordance with applicable law. Please note that some requests may be subject to limitations where we are required to retain data for legal, regulatory, or fraud prevention purposes. We are committed to handling all data rights requests fairly, transparently, and without undue delay.
SECTION 6 — COOKIES AND TRACKING
rg77 uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to analyse how members interact with the site so that we can continue to improve the experience. Essential cookies are required for the platform to operate and cannot be disabled without affecting core functionality such as login sessions and payment processing. Analytics cookies help us understand which features are most used and where members encounter difficulties, allowing us to make targeted improvements. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit the functionality available to you on the platform. We do not use cookies to serve third-party advertising or to track your activity across other websites. Our use of cookies is limited to what is necessary and proportionate for the legitimate operation and improvement of the rg77 platform for members in the Philippines.
SECTION 7 — RETENTION AND DELETION
We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations, resolve disputes, and enforce our agreements. Transaction records and identity verification documents may be retained for a longer period where required by applicable Philippine financial regulations or anti-money laundering requirements. When your data is no longer required for any of these purposes, it is securely deleted or anonymised in accordance with our internal data retention schedule. If you close your account, we will begin the process of deleting your personal data within a reasonable timeframe, subject to any legal retention obligations that apply. You may request information about the specific retention periods applicable to your data by contacting our support team. We review our data retention practices regularly to ensure that we are not holding personal information for longer than is necessary or proportionate.
SECTION 8 — UPDATES TO THIS POLICY
rg77 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. Any updates will be published on this page with a revised effective date, and where changes are material, we will make reasonable efforts to notify members through the platform before the changes take effect. Continued use of the platform after an updated policy has been published constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how your personal data is being handled. If you have any questions about this Privacy Policy or about how your data is processed, please visit our FAQ page for plain-language guidance or contact our support team directly. For matters relating to your account rules and platform conduct, please refer to our Terms and Conditions.
A quick summary of the key commitments rg77 makes to every member in the Philippines.
Your personal information is never sold or shared with advertisers. It is used only to operate your account and deliver platform services.
All data in transit is encrypted using industry-standard protocols. Access to stored data is restricted to authorised personnel only.
You can access, correct, or request deletion of your data at any time. We respond to all data rights requests promptly and fairly.
GCash and Maya payment details are processed securely and are never shared beyond what is required to complete your transaction.
Once your data is no longer needed for legal or operational purposes, it is securely deleted or anonymised in line with our retention schedule.
In the unlikely event of a data breach, affected members are notified promptly in accordance with Philippine data protection requirements.
This Privacy Policy applies to all members of rg77 across the Philippines and is written in plain Philippine English to make it as easy to understand as possible. If any section is unclear, the FAQ page provides plain-language answers to the most common questions about data and account management. For the full rules governing your use of the platform, please refer to our Terms and Conditions. For guidance on managing your gaming activity responsibly, visit the Responsible Gaming page. This policy was last reviewed and updated in 2025 and is effective for all accounts registered on or after that date.
Registration is free and takes under three minutes. Once you have read and understood this Privacy Policy, create your account and start playing slots and bingo in Philippine pesos today.